Customer’s-Eye ReportYour three actions, in order
Doon Mobile Hairdressing. Tick each one off. Run the report again in a few weeks to see what changed.
- Action 1
Get onto the map when customers search nearby
Do this: Open your Google Business Profile and check your main category, services, opening hours and photos are all filled in.
Why: A customer scrolling the map on their phone meets those businesses before they meet you.
Check it worked: Run this report again in a few weeks. It repeats the same searches, so you can compare.
- Action 2
Confirm whether customers can find a website for you
Do this: Tell us if there is a website we missed. If there is none, decide whether customers need somewhere to see your prices and proof.
Why: A customer who wants prices, photos or proof has nowhere to go from your listing. If you do have a site, tell us.
Check it worked: Run this report again in a few weeks. It repeats the same searches, so you can compare.
- Action 3
Collect more Google reviews
Do this: After your next finished job, send the customer a direct link to your Google review page.
Why: A rating built on more reviews is easier for a stranger to trust.
Check it worked: Run this report again in a few weeks. It repeats the same searches, so you can compare.
Based on a sample of 5 Google searches on a phone around Perth, Perth and Kinross, 2 Nov 2026, and a read of the home pages. A sample, not a ranking across the whole town. Every point links to its evidence in the report.